Ordering & Shipping Procedures

Click here to check the status of your order

Ordering Options

At Atkinson's we want you to place your order any way that is comfortable for you. We offer the following options:
  • Website -- www.AtkinsonsOfVancouver.com
  • Phone -- 1-800-803-0233
  • In Person -- Please come visit our store at 1501 West 6th Avenue Vancouver
We are happy to ship your order to the delivery destination of your choice, or we can hold the order for you to pickup in-store at your convenience.

Shipping & Delivery - Canadian Orders

We endeavor to ship all orders within 1 business day. In the event that an item you order is not in stock, we will contact you to review the delivery time and how you would like to proceed with your order. Orders processed online are shipped via Fedex Ground except in the case of remote locations where this is not an option. You will receive a tracking number by email, or if you were logged into your account when you placed the order you can check the status of your order on your account page.

Shipping & Delivery - United States Orders

We endeavor to process all orders within 1 business day. In the event that an item you order is not in stock, we will contact you to review the delivery time and how you would like to proceed with your order. Orders destined for a US delivery address will be packed at our location in Canada then transported to our Washington State warehouse facility. Atkinson's will take care of all customs paperwork and customs duties on your behalf. This process usually adds 1-2 busines days before you will see any tracking information for your order. The big advantage of this system is that you will NEVER have to worry about customs fees or surprise costs on your order. Atkinson's takes care of everything. The price you see is the total delivered price. Once your package has cleared customs and is picked up by Fedex Ground you will receive a tracking number by email.

Shipping & Delivery - Expedited Orders or International Delivery

Our website is able to accommodate orders shipped to Canada or United States to be delivered by Fedex Ground. We are often able to fill orders for delivery via overnight service for those last minute emergencies. Please contact us at info@atkinsonsofvancouver.com or call us at 800.803.0233 so we can offer personal assistance with your order. 
We do not currently accept orders for delivery outside of Canada or USA online. We can often offer shipping to international destinations, please contact us for assistance. International orders cannot be paid by credit card. We will require payment by wire transfer before shipping any international order

Where will we be shipping to?

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